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Salesforce Certified B2B Solution Architect Sample Questions:

1. Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.
Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?
Choose 2 answers

A) The connector does not support syncing complex CPQ bundles.
B) The connector lets you sync simple products with a flat price.
C) Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
D) The connector is a two-way sync for product and pricing logic.

2. Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.
UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.
How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?

A) System of Reference
B) System of Intelligence
C) System of Record
D) System of Engagement

3. AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers

A) Use a version control system and CLI-based deployment tools to merge the workstream builds.
B) Use multiple development sandboxes and merge the workstream builds using change sets.
C) Use scratch orgs and continuous deployment tools to merge the workstream builds.
D) Use package-based deployments and scratch orgs to merge the workstream builds.

4. AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

A) Place all training materials on the home page so users can find them easily.
B) Record hour-long pieces of training for each job role so users can review on their own time.
C) Ensure each team has a Salesforce champion that can provide one-on-one training.
D) Break down training materials into quick reference guides for job-specific functions.

5. AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.
How should the Solution Architect arrange the roadmap to implement the company's stated priorities?

A) Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.
B) Start with Service Cloud and Revenue Cloud,followed by Experience Cloud and, later, Sales Cloud.
C) Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.
D) Fast-track Service Cloud followed by Sales Cloud,Revenue Cloud, and, later, Experience Cloud.

Solutions: