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Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. A use's phone Message Waiting Indicator (MWI) light does not work. When you run a trace in Operation History Viewer, you do not see the voice mail system issuing an MWI command to the user's mailbox.
What should be done to determine why the MWI is not working for the user's mailbox? (Choose two.)

A) Check that the Mailbox Monitor service is installed and running.
B) Check that the MWI feature is enabled within the VMSC.
C) Check that the Dialogic ports on the Exchange Server are enabled for outgoing calls.
D) Verify that the customer has purchased the MWI feature.

2. You have installed and configured a Modular Messaging (MM) 3.1 for Exchange system. A RightFax server exists at your customer site and the customer has mentioned the need for fax services into voicemail because their users rely on this feature of their current Octel
250. You go into Voice Mail System Configuration and open the Fax configuration panel.
The entire panel is grayed out and you cannot check the box that allows configuration for fax.
Why is the fax panel grayed out?

A) The fax hardware is not installed into the Message Application Server.
B) The system is integrated with H.323 to an Avaya Communication Manager 4.0.
C) The MM Fax Sender service is not started.
D) There is no fax mailbox password to be entered in Voice Mail System Configuration, Security, Message Servers.

3. The Message Networking 3.1 system you just installed sends and receives messages successfully from the Modular Messaging for Exchange system but not from the Modular Messaging with Message Storage Server (MSS) system.
What is the most likely cause of the problem?

A) The firewall administrator has blocked the SNMP port.
B) The system has not been restarted since the configuration changes were made.
C) The firewall administrator has blocked port 25.
D) The license does not include the SMTP feature.

4. You have just added a new Modular Messaging (MM) for Microsoft Exchange node to an existing message network.
On one remote node, an MM for the Message Storage Server (MSS), you notice that none of the directory entries for the new Microsoft Exchange
backend have populated. You manually perform a demand remote update on the MSS and nothing changes.
What is the likely reason the directory information has not populated into the MSS?

A) In the Message Networking Server, the MM for MSS node has not been added to the directory view for the new MM for Microsoft Exchange node.
B) You have not turned on the NameSend feature on the MM for Microsoft Exchange system.
C) The dial plan mapping for the MM for Microsoft Exchange node is incorrect, placing it outside the range of valid network addresses.
D) The MM for Microsoft Exchange users has not been populated with OcteLan address types, therefore they will not be properly updated in a directory update.

5. Which software program controls the installation of the Modular Messaging Services using the Data Collection Tool (DCT) input file?

A) gvconfig.exe
B) miscm.exe
C) setup.exe
D) asconfig.exe

Solutions: