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Oracle 1z0-1034-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Use the site administration on the Agent Desktop
  • Create debugging within Oracle Service Cloud
  • Create Custom Objects
Topic 2
  • Describe the purpose of the RightNow Desktop Add-In Framework
  • Describe the uses of Connect for PHP in CP
Topic 3
  • Describe the use of Accelerators to speed integration
  • Describe the purpose of Special Queries and their uses
Topic 4
  • Customize Mobile Sites and pageset mappings
  • Describe troubleshooting methods for Add-Ins
Topic 5
  • Configure and customize Custom Objects
  • Use Hooks within customizations
  • Generate Bulk, Batch, and Chain Operations
Topic 6
  • Describe CRUD Operations using Web Services for SOAP
  • Customize and manage Templates, Pages, and Themes
Topic 7
  • Describe Client-side scripting and its use in widgets
  • Use the Connect webservices with desktop add-ins
Topic 8
  • Describe how event handling can be used for widget interaction
  • Explain Add-In Deployment Methods
Topic 9
  • Set up and configure Syndicated widgets on an external page
  • Use Javascript and the Browser control for integration
Topic 10
  • Configure and manage custom fields and custom attributes
  • Modify page params, page logic and page settings
Topic 11
  • Create and manage a custom widget to display a custom object field
  • Describe the importance of Accessibility
Topic 12
  • Work with custom messagebases and configurations
  • Describe the importance of Internationalization
Topic 13
  • Explain the Usage of Session management
  • Use custom fields and custom objects accessed in ROQL
Topic 14
  • Access CP admin area, identify CP environments and deployment processes
  • Describe a model and its uses
Topic 15
  • Explain Searching for Viewing, Editing, Creating, and Customizing Record Types
  • Use the Widget Inspector

Reference: https://education.oracle.com/oracle-b2c-service-integration-and-development-2020-implementation-essentials/pexam_1Z0-1034-20

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