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EMC E20-920 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Assessment of current applications profiles and existing services
  • Describe nature of the cloud services and how they tie into the four ITaaS Focus areas
Topic 2
  • Identify backend technology processes and tools that might aid in delivering cloud services
Topic 3
  • Identify emerging trends in technology that are reshaping social behaviors, businesses
  • Identify characteristics of, and considerations for, orchestration and automation
Topic 4
  • Describe key components of service creation, including: template, offering, contract
  • Describe the nature and features of various industry IT transformation models
Topic 5
  • Describe the nature and use of Chargeback and Showback financial information
  • Identify innovative practices, tools, and technologies
Topic 6
  • Describe the nature and use of Service Catalogs and Service Templates and the tie-in to Orchestration
  • IT Transformation and Cloud Services
Topic 7
  • Describe the nature of, and key considerations pertaining to, risk management for cloud services, governance for cloud services

Reference: https://japan.emc.com/collateral/support-training/training/customer-training-offerings/E20-920.pdf

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