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Salesforce FS-Con-101 Exam Syllabus Topics:

Salesforce Certified Field Service Consultant Sample Questions:

1. Universal Containers wants their Technicians to create an additional visit to complete unfinished work within the Salesforce Field Service mobile application.
Which approach should a Consultant recommend to meet the requirement?

A) Define a Visualforce page that creates a new Work Order record.
B) Define a Quick Action that creates a new Service Appointment record.
C) Define a Quick Action that creates a new Work Order record.
D) Define a Visualforce page that creates a newService Appointment record.

2. Universal Containers requires trained inspectors to make three site visits per year to inspect containers at customer sites. These visits must be created 14 days before the next suggested inspection date.
What are two ways 3 Consultant can configure Maintenance Plans to meet the requirement?
Choose 2 answers

A) Auto-generate Work Orders with a 14 day Generation Horizon.
B) Associate a Required Skill called Site Visit to aMaintenance Plan.
C) Associate 2 Work Type called Site Visit to a Maintenance Plan
D) Auto-generate Work Orders with a 14 daya Generation Timeframe.

3. Time sheet entries can be associated to which two objects? Choose 2 answer

A) assigned resources
B) Service resource
C) Work order
D) Work order line item

4. Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?

A) Add the ExcludeTechnician from Geolocation Tracking permission to a permission set and assign it to contractors.
B) A Uncheck the Collect Service Resource Geolocation History field in Field Service MobileSettings.
C) Uncheck the Geocoding field on the Contractor's profile.
D) Set the Geolocation Update Frequency field to zero for contractors.

5. Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers

A) Leverage the Match Skills Scheduling Policy when scheduling appointments.
B) Leverage the Match Skills Work Rule when scheduling appointments.
C) Create Skills that relate to qualifications from Setup and assign them to a Service Resource.
D) a Create Skills that relate to qualifications from theSkills tab and assign them to a Service Resource.

Solutions: