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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

Which button would you click to mute yourself when on a call?

A. Phone with down arrow
B. Microphone
C. Dialpad
D. Drop-down arrow
E. Vertical bars

Question 2

Where can you find people in your organization and add external contacts to the organization?

A. Directory
B. Documents
C. Activity
D. Location

Question 3

What is the maximum file size that a user can upload into Genesys Cloud Documents?

A. 2 GB
B. 10 MB
C. 100 MB
D. No Limit

Question 4

How many types of groups are there by default?

A. 2
B. 4
C. 3
D. 5

Question 5

How many categories of routing are there in a Call Route under the Call Routing page?

A. 2
B. 4
C. 3
D. 5

Solutions: