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SAP C-C4H410-01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

Question 1

Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
Please choose the correct answer.
Response:

A. Update the contact details in your organization structure.
B. Define a new service agent.
C. Define the contact person in the Administration work center.
D. Define the contact person in the Service Control Center.

Question 2

You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account?
There are 3 correct answers to this question.
Response:

A. Bill-to-party ID
B. Invoice status
C. Credit status
D. Sales order ID
E. Delivery status

Question 3

What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:

A. Organizational Structure
B. Business configuration
C. Page layout
D. Business Role
E. Code list restrictions

Question 4

You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
Please choose the correct answer.
Response:

A. Port Type Package
B. Category
C. Port Binding
D. Description

Question 5

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

A. You merge both accounts and create the contact record for that account.
B. You create the contact master record only and add it to the account hierarchy.
C. You create different contacts for each account.
D. You create the contact for the first account and add the same contact to the second account.

Solutions: