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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Slack APIs and Development- API usage and integration
  • 1. Slack Web API and event-based APIs (HTTP, WebSockets)
    • 2. JSON data structures and payload handling
      Topic 2: App Deployment and Infrastructure- Deployment considerations
      • 1. Deploy Slack apps to cloud or web hosting environments
        • 2. Maintain and scale Slack applications
          Topic 3: Design the Interactive Flow of Your App20%- Slack app workflow design
          • 1. Design interaction patterns aligned with Slack architecture
            • 2. Build business workflows in Slack apps
              Topic 4: Apps in the Slack Platform7%- Slack app fundamentals and workspace automation
              • 1. Identify when to use Slack surfaces (home, modals, messages)
                • 2. Identify collaboration patterns for Slack app teams
                  • 3. Recommend how to automate and enhance operations on a Slack workspace

                    Salesforce Certified Slack Developer Sample Questions:

                    1. In designing a Slack app for team communication, which feature would best support Slack's goal of a simpler and more pleasant user experience?

                    A) An optional, integrated sidebar in Slack for quick access to team contact information and current status
                    B) Mandatory end-of-day summaries from each team member posted in a common channel
                    C) A chatbot that initiates conversation with team members every hour to check their status
                    D) Automatic status updates for all team members set by the app at regular intervals throughout the


                    2. Your Slack app retrieves confidential information from a database.
                    What practice should you implement to ensure the data is securely communicated within Slack?

                    A) Only communicate non-sensitive summaries or indicators in Slack channels, keeping detailed confidential data off Slack
                    B) Use Slack's built-in encryption to send confidential data through direct messages
                    C) Regularly change Slack channel names where confidential data is discussed
                    D) Store the confidential information in a publicly accessible Slack channel for easy access


                    3. You are building a Slack app for an organization that does not allow inbound internet connections due to security policies.
                    Which method of receiving events from Slack would be most appropriate for this app?

                    A) Socket Mode using WebSockets
                    B) HTTP-based event delivery with a VPN
                    C) HTTP-based event delivery with IP whitelisting
                    D) HTTP-based event delivery with a publicly accessible endpoint


                    4. When should a workspace administrator consider using the Slack Admin API?

                    A) When setting up a system to automate channel creation and manage app installations across multiple workspaces in an organization
                    B) For creating custom Slack emojis and GIFs accessible to all users in the workspace
                    C) To develop an internal communication strategy that includes creating and managing content within Slack channels
                    D) For integrating Slack with external non-workspace-related databases and services


                    5. Your application needs to programmatically send a message to a specific user's direct message channel in Slack.
                    Which method from Slack's Web API should be utilized for this purpose?

                    A) users.list
                    B) chat.postMessage
                    C) conversations.create
                    D) im.open


                    Solutions:

                    Question # 1
                    Answer: A
                    Question # 2
                    Answer: A
                    Question # 3
                    Answer: A
                    Question # 4
                    Answer: A
                    Question # 5
                    Answer: B

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