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Salesforce Maps Accredited Professional Sample Questions:

1. Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?

A) Create a Salesforce report based on Maps Live Events
B) Create a Salesforce report for Accounts with Maps Live Event Association records.
C) Plot a Live Layer and generate tracking history
D) Access the Maps Live Stop Associations page

2. The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?

A) Customers are not within the driving range of the user
B) Users are part of more than one visit plan and both overlap
C) There are too many customers assigned to the user
D) The end date of the visit plan is in the past
E) Filters and Spelling

3. From which device(s) can a user create and edit a Route or Schedule?

A) Desktop Only
B) Routes on Mobile only and Schedule on Desktop only
C) Mobile Device Only
D) Both Desktop and Mobile Devices

4. Which two options does an admin have when defining the Visit Duration in a Maps Advanced Visit Plan?

A) A field chosen from the object
B) 30 minutes
C) 60 minutes
D) Any length defined in the "Visit Duration' field

5. Alpine Energy uses Sales Representatives to help plan field visits for reps in the field. How might they best use Maps features to assist them in this task?

A) The Sales Representative can create an event and let Auto-Assignment schedule the field visit
B) The Sales Representative can scroll through their rep's routes to see which one comes closest to the location that needs to be added to the route.
C) The Sales Representative can use the week view in Schedule to add appointments to their rep's calendar in the most optimal timeslot.
D) The Sales Representative can overlay a marker layer for upcoming events with a layer for prospects and let the rep know who is nearby.

Solutions: