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Apple Macintosh Service Certification Sample Questions:

1. What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A) You should establish an ongoing lead between the CRT anode and ground.
B) You should perform a full set of video adjustments on the CRT
C) You should reset the Power Manager Unit on the logic board.
D) You should remove the CRT from the computer or display assembly

2. Which of the following measurements is an example of an appropriate use of a multimeter when troubleshooting a Mac?

A) Measure digital signals on the main processor.
B) Measure logic board battery voltage.
C) Measure AC current going to an optical drive.
D) Measure high voltage going to a CRT.

3. You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display.
Which TWO of the following tools are required to do this? SELECT TWO

A) Multimeter
B) Torx T-15 driver with 5 inch shaft
C) Service stand
D) Anti-static, lint-free gloves
E) Suction cups

4. If an AirPort Extreme Base Station stopped responding, has network accessibility issues, or needs to be reverted back to default factory configuration, you should perform a _______.

A) Soft reset
B) Hard reset

5.
Which section of any Apple Technician Guide is the BEST place to look for instructions for replacing an internal component?

A) Views
B) Take Apart
C) Troubleshooting
D) Basics

Solutions: