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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Time Profile
B) Forward Hunt Group Calls
C) Time of Day Forwarding
D) Incoming Call Route Fallback Destination

2. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Assign more than one IP address to the interface.
B) A backup destination IP Address in case the main address is not accessible.
C) Define the default gateway to the interface.
D) Forward incoming IP packets without a service or session to the address if defined.

3. For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)

A) Set CDR.
B) Set SMDR.
C) Install Delta Server.
D) Set IP address of call accounting software.

4. Where can you find information detailing which software versions are compatible with each other?

A) IP Office Manager Help File
B) The IP Office Installation Guide
C) The IP Office Technical Bulletins
D) IP Office User Guide

5. A customer has just added an ISDN trunk card to their IP412. As soon as the system was powered up the IP Office started doing a rolling reboot. What is the first step you should do to isolate the trouble?

A) Re-install the IP Office Professional License.
B) Remove the Embedded Voicemail Card.
C) Remove the daughter boards.
D) Upgrade the system to the current GA software.
E) Default the IP Office.

Solutions: