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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A) Intelligent Customer Routing
B) Avaya Aura Experience Portal
C) Avaya Aura Communication Manager
D) Avaya Aura Session Manager

2. You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?

A) the Email Connections and the Maximum Outbound Ports
B) the SMS and Email Connections
C) the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
D) the Maximum Outbound Ports

3. Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A) ICR Core performs polling and updates the cache. II then provides routine) information to this call.
B) ICR Core performs polling and provides routing information, but the cache is not updated.
C) IRC Core will not perform polling. It provides routing information from the cache.
D) ICR Core provides routing information from the cache. It then performs polling and updates the cache.

4. You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

A) Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server
B) Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
C) Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled
D) Disable the HTTPS protocol on your application servers and use HTTP only
E) Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

5. You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A) Application server
B) Media Processing Platform (MPP)
C) Auxiliary EPM
D) Telephony server
E) Primary Experience Portal Manager (EPM)

Solutions: