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Cisco 642-467 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Maintenance- Diagnose integration issues
- Monitor application health and performance
- Perform maintenance and upgrades
Cisco Unified Mobility and Messaging Applications- Configure mobility features
- Configure user access and services
- Integrate messaging applications
Cisco Unified Contact Center Express- Manage agents and resources
- Configure contact center components
- Implement scripts and workflows
Cisco Unified Presence- Integrate presence services with Unified Communications
- Install and configure Cisco Unified Presence
- Configure user services and availability
Cisco Unified Communications Applications Architecture- Plan application deployment
- Understand application integration architecture
- Identify Cisco Unified Communications application components

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. Which two of the following protocols can be used to integrate Cisco Unity Connection with Cisco Unified Communications Manager? (Choose two.)

A) BGP
B) OSPF
C) SCCP
D) H.323
E) MGCP
F) SIP


2. A new user has decided that he does not want to be listed in the Cisco Unity Connection directory. What are two ways that the user can disable his participation? (Choose two.)

A) The user can opt out during self-enrollment.
B) The user can opt out at any time after self-enrollment via the TUI.
C) The user cannot opt out of the directory.
D) The user can uncheck the List in Directory check box in Cisco Unity Connection Administration.
E) The administrator is the only user who can change these settings.


3. Which of the following methods can be used to view a VPIM trace on the Cisco Unity Express module?

A) Cisco Unified RTMT
B) CLI
C) GUI and CLI
D) GUI


4. Which protocol is used for handling communication between Cisco Unified Presence and Cisco Unified Communications Manager?

A) Internet Relay Chat
B) Simple Mail Transfer Protocol
C) Internet Message Access Protocol
D) Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions
E) Post Office Protocol version 3
F) Session Initiation Protocol


5. What is the maximum number of users that can be imported into Cisco Unity Express from Cisco Unified Communications Manager Express at one time?

A) 100
B) 50
C) 200
D) 500


Solutions:

Question # 1
Answer: C,F
Question # 2
Answer: A,B
Question # 3
Answer: B
Question # 4
Answer: F
Question # 5
Answer: C

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