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Implementing Cisco Collaboration Applications (300-810) Exam format

  • Length of Examination: 90 minutes
  • Format: Multiple choices, multiple answers
  • Language: English, Japanese
  • Passing score: 70%
  • Number of questions: 65-75

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
- SSO types in collaboration environment
  • 1. Integrated Windows AD
    • 2. Kerberos
      • 3. Smart card authentication
        - SAML 2.0 components
        • 1. Assertion
          • 2. Protocol
            • 3. Binding
              • 4. Profiles
                Topic 2: Application Clients25%- Troubleshooting
                • 1. Media quality issues
                  • 2. Feature availability problems
                    • 3. Login and connectivity issues
                      - Integration and features
                      • 1. Voice and video features
                        • 2. Mobility and remote access
                          • 3. Presence integration
                            - Deployment and configuration
                            • 1. Cisco Jabber
                              • 2. Client policies and settings
                                • 3. Webex App
                                  Topic 3: Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
                                  • 1. System setup and integration
                                    • 2. High availability and redundancy
                                      • 3. Voice mail configuration
                                        • 4. IVR implementation
                                          - Management and maintenance
                                          • 1. Integration with CUCM
                                            • 2. User and mailbox management
                                              • 3. Backup and restore
                                                - Troubleshooting
                                                • 1. Message delivery problems
                                                  • 2. Call routing issues
                                                    • 3. Integration faults
                                                      Topic 4: Cisco Unified IM and Presence30%- Configuration
                                                      • 1. High availability
                                                        • 2. Apple Push Notification Service
                                                          • 3. Centralized deployment
                                                            • 4. Federation configuration (XMPP, SIP)
                                                              • 5. Persistent chat
                                                                • 6. Calendar integration
                                                                  - Troubleshooting
                                                                  • 1. Notification service problems
                                                                    • 2. Federation connectivity
                                                                      • 3. High availability failures
                                                                        • 4. Calendar integration errors
                                                                          • 5. XMPP issues

                                                                            778 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

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