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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Del&Co has decided to improve their staff-related controls to prevent incidents. Which of the following is NOT a preventive control related to the Del&Co's staff?

A) Video cameras
B) Control of physical access to the equipment
C) Authentication and authorization

2. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on the scenario above, answer the following question:
After investigating the incident. Beauty decided to install a new anti-malware software. What type of security control has been implemented in this case?

A) Detective
B) Preventive
C) Corrective

3. What should an organization allocate to ensure the maintenance and improvement of the information security management system?

A) The appropriate transfer to operations
B) Sufficient resources, such as the budget, qualified personnel, and required tools
C) The documented information required by ISO/IEC 27001

4. Which situation described in scenario 7 Indicates that Texas H&H Inc. implemented a detective control?

A) Texas H&H Inc. hired an expert to conduct a forensic analysis
B) Texas H&H Inc. integrated the incident management policy in Its information security policy
C) Texas H&H Inc. tested its system for malicious activity and checked cloud based email settings

5. Which security controls must be implemented to comply with ISO/IEC 27001?

A) Those listed in Annex A of ISO/IEC 27001, without any exception
B) Those included in the risk treatment plan
C) Those designed by the organization only

Solutions: