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Not ready to commit? Download the free ITIL-Foundation Deutsch PDF demo from ActualTestsIT and inspect the quality of the 325 practice questions for ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) before you spend anything.

ITIL ITIL-Foundation Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: ITIL Practices Overview- General management practices
  • 1. Information security management
    • 2. Continual improvement
      • 3. Relationship management
        - Technical management practices
        • 1. Deployment management
          • 2. Infrastructure and platform management
            - Service management practices
            • 1. Problem management
              • 2. Service desk
                • 3. Incident management
                  Topic 2: Key Concepts of Service Management- Service and value creation
                  • 1. Service definitions (utility and warranty)
                    • 2. Value co-creation with stakeholders
                      Topic 3: The Four Dimensions of Service Management- Partners and suppliers
                      • 1. External service providers and value networks
                        - Organisations and people
                        • 1. Roles, responsibilities, and structure
                          - Information and technology
                          • 1. Information systems and knowledge management
                            - Value streams and processes
                            • 1. End-to-end service delivery workflows
                              Topic 4: ITIL Service Value System (SVS)- Core components of SVS
                              • 1. Continual improvement
                                • 2. Governance
                                  • 3. Guiding principles
                                    • 4. Service value chain
                                      • 5. Practices

                                        Everything Candidates Ask About the ITIL-Foundation Deutsch Exam

                                        The ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) exam (exam code ITIL-Foundation Deutsch) is the official ITIL exam that leads to the ITIL 4 Foundation certification, sitting at the Foundation / Entry Level level of the ITIL certification track. It is also connected with ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager. If this is the credential you are working toward, the 325 practice questions at ActualTestsIT map directly to its objectives.

                                        The ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) exam includes 40 questions, and you have 60 minutes to complete them. Divide the time limit by the question count and you get a tight average pace per item, so train yourself to flag time-consuming questions and return to them later instead of getting stuck. Before test day, run at least one full timed session in the ActualTestsIT test engine under the same limits — the clock should never surprise you.

                                        The passing score for ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) is 65% (26 out of 40 correct answers), and the official registration fee is USD 295 (varies by region and exam provider). A failed attempt means paying that fee in full again, so your preparation budget deserves the same attention as your study plan. A practical rule: book your exam date only after you can finish a ActualTestsIT practice test comfortably above the passing score more than once.

                                        According to ITIL, candidates should meet the following before registering: No formal prerequisites required. Basic IT knowledge recommended.. Requirements can change, so confirm the latest details on the official ITIL exam page before you register.

                                        You can register for the ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) exam through the official channels below:

                                        Exam delivery: Online proctored or authorized test center (PeopleCert platform).

                                        ITIL lists the following official training options for this exam:

                                        Formal training builds the theory; pair it with the 325 practice questions from ActualTestsIT to find out whether you are genuinely ready for the exam.

                                        Yes. A free PDF demo of the ITIL-Foundation Deutsch practice questions is available to download, so you can judge the format and quality before paying anything. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount.

                                        Your order is covered by a conditional 100% money-back guarantee: if you take the corresponding exam within 60 days of purchase and do not pass, you may apply for a full refund. Exams taken within 3 days of purchase are not eligible, nor are free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scanned enrollment slip and your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying? You can instead exchange your purchase for two free products of equal value while keeping the update service on your original one. Delivery itself is immediate: your product unlocks for instant download right after payment and a copy is emailed to you within a minute — if nothing arrives within 2 hours, contact our support team. There is no limit on the number of computers you can install it on.

                                        The ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) blueprint is divided into 4 major domains, starting with ITIL Service Value System (SVS), Key Concepts of Service Management, and ITIL Practices Overview. The full breakdown, including every subdomain and its weighting, is listed in the Exam Topics section above — review it against your own weak areas before scheduling the exam.

                                        ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) Sample Questions:

                                        Welche Art von Diensten wird NICHT direkt vom Unternehmen verwendet, sondern vom Dienstanbieter benötigt, um kundenorientierte Dienste bereitzustellen?

                                        • A. Unterstützende Dienste
                                        • B. Unternehmensdienstleistungen
                                        • C. Kundendienst
                                        • D. Komponentendienste
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A  🗳️

                                        Wie sollen Einträge im CSI-Register kategorisiert werden?

                                        • A. Basierend auf den besten Verbesserungsmöglichkeiten in der Organisation, um einen Wettbewerbsvorteil zu erzielen
                                        • B. Basierend auf dem Namen des IT-Service, den Kosten für das Unternehmen und den erwarteten Ergebnissen für den Kunden
                                        • C. Basierend auf Priorität, Dringlichkeit und Auswirkungen auf das Unternehmen und alle seine Stakeholder
                                        • D. Basierend auf kleinen, mittleren oder großen Unternehmen, die schnell, mittelfristig oder langfristig durchgeführt werden können
                                        Reveal Solution  Discussion  0

                                        Correct Answer: D  🗳️

                                        Welches Dokument enthält eine detaillierte Analyse der Auswirkungen und Vorteile des Geschäfts?

                                        • A. Ein Geschäftsfall
                                        • B. Service Level-Anforderungen
                                        • C. Eine Kapitalrendite
                                        • D. Ein Service Level Agreement
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A  🗳️

                                        Welche der folgenden Aussagen ist die BESTE Beschreibung einer Beziehung im Service Asset- und Konfigurationsmanagement?

                                        • A. Definiert, welche Software auf einer bestimmten Hardware installiert werden soll
                                        • B. Definiert, wie Versionsnummern in einer Version verwendet werden sollen
                                        • C. Beschreibt die Topographie der Hardware
                                        • D. Beschreibt, wie die Konfigurationselemente (CIs) zusammenarbeiten, um die Dienste bereitzustellen
                                        Reveal Solution  Discussion  0

                                        Correct Answer: D  🗳️

                                        Kann der Servicebetrieb die Effizienz des Geschäftsbetriebs verbessern, indem gemeinsame Routinen automatisiert werden?

                                        • A. Nein, die Automatisierung gängiger Routinen verbessert die Effektivität, jedoch nicht die Effizienz
                                        • B. Nein, die Automatisierung allgemeiner Routinen führt nur dazu, dass häufige Probleme vermieden werden
                                        • C. Ja, durch die Automatisierung gängiger Routinen können produktivere Arbeiten ausgeführt werden
                                        • D. Ja, durch die Automatisierung gängiger Routinen und die Einführung des Service Knowledge Management Systems (SKMS).
                                        Reveal Solution  Discussion  0

                                        Correct Answer: D  🗳️

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