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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.

2. To calculate the total number of customer responses of four actions in a group, you must use________________.

A) one Group By component
B) four Group By components
C) four Set Property components
D) one Set Property component

3. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Contact policies
B) Business levers
C) Engagement policies
D) Context weighting

4. When a customer is offered an action that they already accepted, this is because_________.

A) the customer intent was captured incorrectly
B) the actions are filtered based on eligibility
C) there are no suppression rules defined
D) the strategy is not customized to exclude previously accepted offers

5. What does a solid arrow from a "Set Property" component to a "Filter" component mean?

A) To evaluate the "Set Property" component, the "Filter" component is evaluated first.
B) Information from the "Set Property" component is copied over to the "Filter" component.
C) A property from the "Set Property" component is referenced by the "Filter" component.
D) There is a one-to-one relationship between a "Set Property" and a "Filter" component.

Solutions: