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Salesforce ADM-211 Exam Certification Details:

Duration105 minutes
Exam CodeADM-211
Recommended Training / BooksAdminister, Extend, and Automate Salesforce (ADX211)
Administer, Extend, and Automate Salesforce - Extended ADX-211E)
Certification Preparation for Advanced Administrator (CRT 211)
Exam PriceRegistration fee: $200 USD
Retake fee: $100 USD
Passing Score65%
Sample QuestionsSalesforce ADM-211 Sample Questions
Number of Questions60
Exam NameSalesforce Advanced Administrator
Schedule ExamPEARSON VUE

Reference: https://trailhead.salesforce.com/en/academy/classes/adm211-administration-essentials-for-experienced-admins/

High level topics covered by our practice test

This Web Simulator is for Salesforce Advanced Administrators that are ready to start building complex Saleforce infrastructure and would like to take the ADM-211 certification exam. Using the Web Simulator you can verify your skills and the Simulator Questions are mainly designed for:

  • Administrators who have completed the Administration Essentials
  • Administrators with at least six months of experience using Salesforce

Salesforce Advanced Administrator Exam Syllabus Topics:

SectionObjectivesWeight
Service Cloud Applications- Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories).
- Explain how to create and maintain service entitlements and entitlement processes.
- Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel).
10%
Data Management- Explain the tools and best practices for improving and enriching data quality (validation, managing duplicates, enriching, archiving).10%
Process Automation- Given a scenario, troubleshoot an approval process.
- Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem (Process automation, formula fields, and when to use programmatic techniques).
13%
Analytics, Reports and Dashboards- Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters).10%
Security and Access- Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, profile vs. sharing rules, Experience Cloud sites’ security settings, field and record level access, sharing rules, field level security, and record types).
- Describe the capabilities of Enterprise Territory Management and the implications for the sharing model.
- Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration.
20%
Change Management- Describe the options available to move metadata between environments (change sets, Salesforce extensions for Visual Studio Code).
- Describe the capabilities and best practices for using change sets to move metadata between environments.
10%
Auditing and Monitoring- Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail).6%
Sales Cloud Applications- Explain how to customize and maintain products, price books, schedules, and quotes.
- Describe the capabilities of forecasting (categories, hierarchy, quotas).
10%
Content Management- Explain how to set up and maintain Salesforce Content.3%
Extending Custom Objects and Applications- Describe the appropriate use of relationship types when building custom objects (master-detail, lookup).8%

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ADM-211 - Salesforce Advanced Administrator

Salesforce certifications are highly demanded across large and small IT organizations across the world. The ADM-211 exam is part of the new Salesforce Advanced Administrator Certification. This exam measures your ability for leverage advanced Salesforce administration tasks, when optimizing and extending Sales Cloud and Service Cloud applications. A Saleforce Administrator must also show competence in designing advanced reports, dashboards, and business process automation.

The Salesforce Certified Advanced Administrator credential is designed for those who have advanced-level experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.

Here the list of topics you should understand to pass the exam:

  • Leverage the advanced administration capabilities of Salesforce
  • Design advanced reports, dashboards, and business process automation
  • Optimize and extend Sales Cloud and Service Cloud applications

Salesforce ADM-211日本語 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Access- User access management
  • 1. Profiles and permission sets
    • 2. Role hierarchy and sharing model
      - Security controls
      • 1. Record-level security and sharing rules
        • 2. Object and field-level security
          Topic 2: Advanced Data Management- Reporting and analytics
          • 1. Advanced reporting features
            • 2. Dashboard design and performance metrics
              - Data quality and data management tools
              • 1. Data import and export strategies
                • 2. Duplicate management and data cleansing
                  Topic 3: Sales and Service Cloud Advanced Administration- Sales Cloud configuration
                  • 1. Sales productivity features
                    • 2. Lead and opportunity management
                      - Service Cloud configuration
                      • 1. Service automation and console setup
                        • 2. Case management and routing
                          Topic 4: Process Automation and Business Logic- Automation tools
                          • 1. Approval processes and automation strategy
                            • 2. Flow Builder advanced use cases
                              - Business rules
                              • 1. Validation rules design
                                • 2. Formula fields and roll-up summaries

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