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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Full members
B) Total membership
C) Guests
D) Members who posted

2. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) Both eDiscovery and DLP applications require read & write access to Slack data.
B) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
C) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
D) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.

3. You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?

A) Ensure all workspaces are created out of necessity.
B) Enable multi-workspace channels.
C) Design with future growth as a key consideration.
D) Follow the 80/20 rule working in a primary workspace versus additional workspaces.

4. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide default channel, required
B) Org-wide default channel, optional
C) Org-wide channel, required
D) Multi-workspace public channel

5. During discovery you learn that your client's vision for success is to make employees feel more connected with their peers, and to improve connectivity among global and remote employees. They also want to limit noise and distraction for users in their primary workspace.
What type of workspace would best meet their needs?

A) External
B) Global
C) Social
D) Secondary

Solutions: