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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?

A) Install Accounting Subledger.
B) Install Outbound Fund Module.
C) Use the Bulk API.
D) Use Salesforce Connect.

2. The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?

A) Interest Tags
B) Activity Timeline
C) Relationships

3. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Bots
B) Knowledge
C) Live Chat
D) Queues

4. The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

A) Salesforce Campaigns
B) Salesforce Inbox
C) Journey Builder
D) Datarama

5. A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?

A) Leverage MuleSoft Anypoint Platform.
B) Log a case with Salesforce Support to increase limits.
C) Identify areas that may impact governor limits.

Solutions: