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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. When a lead is created, Cloud Kicks wants to implement rules to assign the lead to the appropriate user. The new record should have the assignee's default record type.
Which approach should the consultant recommend to meet the requirement most efficiently?

A) Match the record type of assignee in the User settings.
B) Use Lead settings to set the record type of the assignee.
C) Create a flow to update the lead record type of the assignee.

2. Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?

A) Report on the activity type that corresponds to an onsite visit.
B) Report on opportunities with and without onsite activities.
C) Report on accounts with and without onsite activities.

3. Universal Containers is growing its international business.
Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for sales reps?

A) Use separate product catalogs for domestic and international customers.
B) Use custom price books for domestic and International customers.
C) Update the product naming conventions to Include the currency In the product name.

4. Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.
Which option should a consultant recommend to meet this requirement?

A) Einstein Discovery
B) Salesforce Data Pipelines
C) Sales Engagement

5. The Sales Cloud implementation at Cloud Kicks (CK) is now live.
End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?

A) Suggest that CK purchase a support agreement.
B) Recommend that the admin attend Salesforce instructor-led training.
C) Conduct a knowledge transfer with the admin.

Solutions: