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SAP C_C4H63_2411 Exam Syllabus Topics:
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NEW QUESTION # 26
What can you do with the Audit Search API?
- A. Query Single Activity.
- B. Query All Customers.
- C. GetAllSearches.
- D. SubmitWsConfiguration.
Answer: C
NEW QUESTION # 27
You are importing primary customer residential address data into SAP Customer Data Platform.
How could you implement this feature using the console?
- A. Update the action's matching rules.
- B. Update the action's mapping schema.
- C. Update the profile customer schema.
- D. Update the processing purpose.
Answer: C
NEW QUESTION # 28
You want a customer to be included in an audience.
Which data must be available for the customer?
- A. Segment
- B. Processing purpose
- C. Processing reason
- D. Customer consent
Answer: A
NEW QUESTION # 29
What would you use activity indicators as building blocks for?
Note: There are 3 correct answers to this question.
- A. CX journey milestone entries
- B. Events
- C. Activities
- D. Audience
- E. Segments
Answer: C,D,E
NEW QUESTION # 30
Which functionalities are always used when ingesting customer data into SAP Customer Data Platform?
- A. Segments
- B. Actions
- C. Events
- D. Audiences
Answer: C
NEW QUESTION # 31
You want a customer to be included in an audience. Which data must be available for the customer?
- A. Activity indicator
- B. Action
- C. Segment
- D. Processing purpose
Answer: D
Explanation:
For a customer to be included in an audience within the SAP Customer Data Platform, it is essential that they have an active processing purpose, such as "Marketing consent". This processing purpose is a prerequisite for adding customers as audience members, ensuring that data governance and customer consent are respected.
Reference = The information is derived from the SAP Help Portal documentation on Audiences, which emphasizes the importance of having an active processing purpose for customers to be part of an audience1.
NEW QUESTION # 32
What query syntax do you use for searching customers belonging to a segment using REST API?
- A. select * from profile where having(segments, (segments.name = <segment-name> and segments.value = <segment-value>))
- B. select from profile where having(segments, (attributes.segment=<segment-name> and attributes.value=<segment-value>))
- C. select * from profile where segments.<segment-name> <segment-value>
- D. select * from profile where attributes. <segment-name> <segment-value>
Answer: D
NEW QUESTION # 33
Which functionalities are always used when ingesting customer data into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
- A. Segments
- B. Source applications
- C. Events
- D. Audiences
Answer: B,C
Explanation:
The SAP Customer Data Platform ingests data from various source applications to build a coherent view of the customers. It defines a customer schema to create a common data model for all incoming customer data. Events are also a part of the data ingestion process, as they represent the actions taken by customers and are crucial for creating a complete customer profile. Reference = SAP Customer Data Platform | SAP Help Portal, How does SAP Customer Data Platform do it? - SAP Learning
NEW QUESTION # 34
You want to match the outbound data to the destination platform's format.Which normalization rules can be applied? Note: There are 3 correct answers to this question.
- A. Remove spaces
- B. Append strings
- C. Remove special characters
- D. Remove punctuation
- E. Find and replace
Answer: A,D,E
Explanation:
The SAP Customer Data Platform allows for the application of normalization rules to outbound data to ensure it matches the destination platform's format. The normalization options include:
Remove punctuation: This rule removes all punctuation marks from the data, which can be necessary for formats that do not accept such characters.
Find and replace: This rule replaces an expression (text, numerical sequence, etc.) with a different expression, allowing for customization of data to fit the destination's requirements.
Remove spaces: This rule removes all spaces from the data, which is useful for platforms that require data without spaces, such as in certain phone number formats.
These rules help in transforming the data to meet the specific format requirements of various destination platforms.
Reference = The information provided here is based on the SAP Customer Data Platform's official documentation regarding action normalization1.
NEW QUESTION # 35
You are importing birthday data into SAP Customer Data Platform. What kind of preprocessing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.
- A. Transformation
- B. Verification
- C. Validation
- D. Normalization
Answer: A,C
NEW QUESTION # 36
What is the purpose of the Connector Studio?
- A. It enables the setup of schedules and data pipelines for data ingestion.
- B. It enables creation of templates for source/destination REST API applications.
- C. It enables the customization of preconfigured application connectors.
- D. It enables activation of preconfigured application connectors.
Answer: C
NEW QUESTION # 37
Which of the following steps to create an action are supported in SAP Customer Data Platform?
Note: There are 2 correct answers to this question.
- A. Defining a scheduled polling to execute the action
- B. Defining a name, category, processing purpose, and a description for the action
- C. Defining a name, data type, processing purpose, and a description for the action
- D. Dragging and dropping a JSON file that contains the schema structure onto the canvas
Answer: A,B
NEW QUESTION # 38
Which query syntax is correct when searching for users in SAP Customer Data Platform?
- A. select * from profile where profile.email = '[email protected]'
- B. select * from profile where attribute.primaryEmail = '[email protected]'
- C. Select * from accounts where profile. primaryEmail = '[email protected]'
- D. select * from contextualProfile where primaryEmail = '[email protected]'
Answer: A
Explanation:
When searching for users in the SAP Customer Data Platform, the correct query syntax to use would be:
B . select * from profile where profile.email = '[email protected]' This syntax is designed to query the customer profiles based on a specific email address, where profile.email refers to the email attribute within the customer profiles. This query retrieves all profiles where the email address matches the specified value.
Using this syntax ensures that the query is correctly formatted and targeted, allowing for efficient retrieval of customer information based on specific attributes within the platform.
Reference:
SAP Customer Data Platform documentation on query syntax and searching for customer profiles.
Technical guides and reference materials on constructing and executing queries within the SAP Customer Data Platform.
NEW QUESTION # 39
You are a consultant on an SAP S/4HANA Cloud greenfield project.
Which of the following aspects should you focus on to achieve and maintain clean core data quality? Note: There are 2 correct answers to this question.
- A. Efficiency
- B. Accuracy
- C. Stability
- D. Timeliness
Answer: B,D
NEW QUESTION # 40
How can data be ingested into SAP Customer Data Platform?
Note: There are 2 correct answers to this question.
- A. Uploading a CSV/JSON file in the console
- B. By pulling a CSV/JSON file directly from storage applications
- C. Using the Ingestion API
- D. Using the source application
Answer: A,C
NEW QUESTION # 41
Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.
- A. Group attributes
- B. Activity attributes
- C. Activity indicators
- D. Profile attributes
- E. Segments
Answer: C,D,E
Explanation:
In the SAP Customer Data Platform, entry conditions for milestones in a CX journey are defined by certain criteria that trigger the customer's transition from one milestone to the next. These entry conditions can be associated with one or more CX flows. The correct options that can be used to create these entry conditions are:
Segments: These are used to define a part of the customer base that shares common characteristics.
Profile attributes: These attributes are related to the customer's profile data.
Activity indicators: These are specific markers or signals derived from customer activities.
Group attributes and activity attributes are not mentioned as options for creating entry conditions in the provided resources.
Reference = The information is based on the SAP Customer Data Platform documentation, which details how to add milestones to a CX journey and defines the entry conditions necessary for transitioning between milestones12.
NEW QUESTION # 42
How does outbound Data Governance manage the data that is sent to destination applications in SAP Customer Data Platform?
- A. By including the processing purpose in the action configuration for data distribution
- B. By combining static and dynamic purposes into customer profiles
- C. By storing collected processing purposes from external systems
- D. By mapping event purpose nodes to the data privacy section
Answer: A
NEW QUESTION # 43
The search API for a single customer record does not show any segments tied to the profile, but you can see the segments in the customer dashboard. What could be the reason for this?
- A. The query API is not using the Unified Profile viewld.
- B. Segment data is never returned by the query API.
- C. Permissions for the API authorization keys are missing.
- D. Segment fields are not part of the processing purpose for the record.
Answer: B
NEW QUESTION # 44
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