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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Consider the log message:
2018-01-31 08:51:07,795 [pool-241-thread-1] SMSVendorSnapin INFO
-SMSVendorSnapin-3.4.0.0.80601 - Response is ("accounts":
[("messageService":"SMS","name":"smsdemo","url":"www.pass4test.com","apiId":"1","apiPasswo rd":"","extral":"","extra2":"","capabilities":[("type":"TEXT","maximumLength":160)],"identities":[("i dentifier":"01715123456")])]) Which component and log file contains log messages of this kind?

A) CustomerControllerService PU Logs file
B) ORCRestService PU Log file
C) SMSVendotSnapin Service Log file
D) MessagingSetvice Service Log file

2. From where can you change the log-level for Avaya Oceana snap-in components?

A) System Manager
B) Avaya Control Manager
C) Omni channel Data store
D) Breeze Node CLI

3. Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

A) Unified Collaboration Model (UCM)
B) Call Server Connector (CSC)
C) Engagement Designer (ED)
D) Unified Collaboration Administration (UCA)

4. In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)

A) Service Logs
B) Provider Logs
C) System Logs
D) Agent Browser logs
E) PU Logs

5. If not using Security Assertion Markup Language (SAML) authentication in the deployed solution which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

A) Avaya Oceana Workspaces relies on CM for authentication and authorization.
B) Avaya Oceana Workspaces does not require UAC authorization while logging in.
C) Avaya Oceana Workspaces does not require LDAP Authentication while logging in.
D) Avaya Oceana Workspaces requires LDAP Authentication while logging in.

Solutions: