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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features? (Choose two.)

A) user profile set to Teleworker
B) Advanced System license
C) user and SIP extension in IP Office
D) endpoint license
E) user profiles set to Virtual

2. For a Hot Desking user, which of the following Telephony-Supervisor Settings should be configured?

A) Hunt Groups
B) User Rights
C) Services
D) Mobility
E) Extension

3. Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

A) It handles telephony communications to and from the IP Office systems assigned to it.
B) It provides access to the voicemail server for features such as message playback via the browser.
C) It provides directory information from the IP Office systems to one-X® Portal.
D) It handles the browser connections between users and the one-X® Portal server.

4. A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone.
What could be the cause of this problem?

A) IP Office is not receiving the ICLID from PSTN.
B) High level is set on Incoming Call Route.
C) Ring delay is not configured on system telephony settings.
D) Improper configuration of the system Locale.

5. Which requirement is needed to allow a user to use the Softconsole application?

A) Enable Receptionist on the users profile options.
B) Enable the Softconsole in the users profile options.
C) Verify that enough Power User licenses are available.
D) Enable the Softconsole for the hunt group that the user is a member of.

Solutions: