Yes. ActualTestsIT offers a free PDF demo of the ITIL-5-Foundation practice questions so you can check the quality, the format, and the difficulty level before you spend anything. After you purchase, you also receive 365 days of free updates, and if the product expires you can extend the update service at a 50% discount from your member zone.

The ITIL-5-Foundation exam contains 40 multiple-choice questions questions and gives you 60 minutes to complete them. That works out to a brisk pace, so you cannot afford to stall on a single tricky item — flag it, move on, and circle back if time allows. Before exam day, run at least two timed mock sessions with the ActualTestsIT desktop or online test engine; practicing against a real clock turns the official time limit into a comfortable rhythm instead of a source of panic.

The ITIL-5-Foundation exam (full name: ITIL Foundation (Version 5)) is a ITIL certification exam that leads to the ITIL 4 Foundation (No official ITIL 5 Foundation certification exists) credential, positioned at the Foundation / Entry Level level. It validates the skills ITIL expects from professionals working with its technologies, and passing it is the key step toward getting certified. It also sits within a broader certification path that includes ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager.

The ITIL Foundation (Version 5) exam is organized into 6 domains. The main areas include The Four Dimensions of Service Management, ITIL Practices Overview (Foundational Level), and Key Concepts of Service Management. Scroll up to the exam syllabus section on this page for the complete topic-by-topic outline.

No formal prerequisites required. Recommended basic understanding of IT service management concepts.

Eligibility requirements can change, so before you register, confirm the latest criteria on the official ITIL exam page.

To pass the ITIL-5-Foundation exam you need a score of 65% (26 out of 40 questions), and the official registration fee is Varies by region and provider (typically ~£200–£400 GBP equivalent). Keep in mind that a failed attempt comes at full price: retaking the exam means paying the entire fee again. A smart way to protect that investment is to self-test first — work through the 80 practice questions at ActualTestsIT until your timed scores sit comfortably above the passing line before you book a seat.

ITIL recommends the following training resources for the ITIL Foundation (Version 5):

• PeopleCert ITIL 4 Foundation Training

Official courses build the theory; pair them with the 80 practice questions from ActualTestsIT to turn that knowledge into exam-ready speed and accuracy.

Delivery is instant: you can download your purchase right after payment, and a copy is sent to your email within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on how many computers you can install the software on.

If you take the ITIL-5-Foundation exam within 60 days of your purchase and do not pass, you can apply for a full refund under the ActualTestsIT money back guarantee. To file a claim, submit a scan of your exam enrollment slip together with the official score report (PDF) within 2 days of taking the exam, and your claim will be processed within 7 days. The candidate name must match the payer name, and the policy does not apply to exams taken within 3 days of purchase, to purchases where the exam was never actually taken, or to free materials and expired orders. Prefer an alternative? Instead of a refund, you can exchange your purchase for two free exam products of equal value while keeping the update service on your original product.

You can register for the ITIL Foundation (Version 5) through the official channels below:

• PeopleCert Official ITIL Certification Page

The ITIL-5-Foundation exam is delivered Online proctored exam or authorized test center (PeopleCert), so choose the option that best fits your schedule when you book.