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Salesforce Certified Slack Developer Sample Questions:

1. Your organization is developing a Slack app for leave management. The app needs to allow employees to apply for leave and managers to approve or reject these requests.
Which interactive flow should be implemented?

A) Use a shared Google Calendar where employees mark leave days and managers approve by editing the event
B) Develop a modal form for leave application and use an approval workflow that sends a notification to managers for approval or rejection
C) Implement a custom bot that employees can message to request leave, and the bot notifies managers via direct message
D) Enable employees to request leave through messages in a common HR channel and have managers respond in the same channel

2. How does a published App Directory app differ from a distributed app in Slack?

A) A published App Directory app has been approved by Slack and is listed in the Slack App Directory, whereas a distributed app is not necessarily listed there
B) Published App Directory apps can be installed in multiple workspaces, but distributed apps are restricted to a single workspace
C) A published App Directory app is only used for specific industries, while a distributed app is for general use across all types of businesses
D) Distributed apps are exclusively used for internal communication, whereas published App Directory apps are for external stakeholders

3. Your Slack app requires storing OAuth tokens after authentication.
What is the best practice for storing these tokens securely?

A) Use cookies to store tokens on the user's device for convenience
B) Keep the tokens in a secure, encrypted database with restricted access
C) Store the tokens in a local file on the server for easy access
D) Embed the tokens directly in the app's source code for simplicity

4. A company wants to develop a Slack app to streamline their incident management process. The app should quickly gather incident details from the reporter and notify the relevant team.
What design approach should be used for this app?

A) Create a channel where users can post incidents, and others react with emojis to acknowledge
B) Send automated direct messages to team members when a new incident is reported
C) Develop a custom slash command to log incidents without further interaction or notification
D) Use a modal form to collect incident details and then automatically post these details in a dedicated incident management channel

5. In which situation is it most appropriate to use the SCIM API for managing your Slack workspace?

A) When integrating Slack with an external identity management system to automate user provisioning and deprovisioning
B) To develop custom interactive features, such as polls and surveys, within Slack channels
C) For analyzing and exporting detailed analytics data about Slack workspace usage
D) For real-time monitoring of messages and activities within Slack channels

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