New MS-721 Test Materials & Valid MS-721 Test Engine
MS-721 Updated Exam Dumps [2026] Practice Valid Exam Dumps Question
The MS-721 exam is designed for professionals who have experience working with collaboration and communication systems, such as Microsoft Teams, Skype for Business, and Exchange. MS-721 exam is intended for those who want to demonstrate their expertise in designing, implementing, and managing these systems in a business environment. MS-721 exam also tests the candidates' knowledge of security, compliance, and governance related to collaboration and communication systems.
The MS-721 exam is a beta exam, which means that it is still in the testing phase. As a beta exam, it is open to a limited number of candidates and is offered at a discounted rate. The beta exam is designed to gather feedback from candidates to improve the exam's quality and accuracy. Candidates who take the beta exam will be able to provide feedback that will help Microsoft improve the exam before its official release.
The topics covered in the MS-721 certification exam include designing and deploying Microsoft Teams and Skype for Business solutions, managing and monitoring these solutions, integrating them with other Microsoft technologies such as Exchange and SharePoint, and troubleshooting common issues. MS-721 exam also tests candidates' knowledge of security and compliance features and their ability to design solutions that meet regulatory requirements.
NEW QUESTION # 140
Exhibit
You are deploying Microsoft Teams Calling Plans.
You port all phone numbers to Microsoft Teams Phone as shown in the exhibit (Click the Exhibit tab.) You need to assign. The number -1-234-555-5334 to an auto attendant.
What should you do first?
- A. Get an auto attendant toll number.
- B. Assign the number to the resource account of the auto attendant.
- C. Open a Microsoft support case to initiate an inventory type change.
- D. Create a port order for a user number.
Answer: D
NEW QUESTION # 141
You have a Microsoft Teams Phone deployment.
You have a common area phone named Phone1.
You need to ensure that users can use Phone1 to retrieve parked calls.
What should you create from the Microsoft Teams admin center?
- A. a calling policy that has the SIP devices can be used for calls setting enabled
- B. a configuration profile that has Hotline enabled
- C. a configuration profile that has Advanced calling enabled
- D. a calling policy that has the Inbound calls can be routed to call groups setting enabled
Answer: C
Explanation:
Call Park and Retrieve feature allows a user to place a call on hold (park) at one device and retrieve it from another. For this functionality to work on a common area phone, the Advanced calling setting in the configuration profile needs to be enabled. This setting ensures that call handling features like call park and retrieve are available on the device.
By creating a configuration profile in the Teams admin center with Advanced calling enabled, you can apply advanced telephony features, including call park and retrieve, to the common area phone (Phone1). This configuration profile applies specific settings to the device without affecting user-level calling policies.
NEW QUESTION # 142
Your company currently allows call park lot all PSIN users. The call pack policies are configured as shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a new call park policy named Policy1 and set Allow call park to On
- B. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
- C. Create a new call park policy named Policy2 and set Allow call park to Off.
- D. Assign Policy2 to all users.
- E. In the Global (Org-wide default) policy, set Allow call park to Off.
- F. Assign Policy1 to the Help Desk group.
Answer: A,E,F
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
NEW QUESTION # 143
You have a Microsoft 365 E5 subscription.
You need to compare the Microsoft 365 E5 subscription with a Microsoft Teams Premium license.
Which feature is included in Microsoft 365 E5, and which feature is exclusive with Teams Premium? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 144
You have a Microsoft Teams deployment.
You notice that users erroneously create a live event when attempting to create a meeting from the Teams client calendar.
You need to disable live events for all users.
What should you modify from the Microsoft Teams admin center?
- A. live events policies
- B. meeting policies
- C. Live events settings
- D. customization policies
Answer: A
NEW QUESTION # 145
You have a Microsoft 365 E5 subscription that uses Teams.
You discover that the Conference Bridge list contains two dial-in phone numbers for an office in Calgary. One of the dial-in phone numbers is +14035554321 and is configured as a secondary number for the Calgary office. The number is NOT set as the default.
You need to remove + 14035554321 from the list.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 146
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.
Does this meet the goal?
- A. No
- B. Yes
Answer: B
NEW QUESTION # 147
You have a Teams Phone deployment.
You are designing a meeting space that contains a Teams certified conference phone.
You need to configure the phone to meet the following requirements:
Show the calendar on the display by default
Support one-touch join for Teams meetings
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Assign a Shared Device license to the phone
- B. Enable the Cloud Video Interop for Teams service
- C. Create and assign a Teams IP phone policy
- D. Create and assign an Audio Conferencing policy
- E. Assign a Microsoft Teams Rooms Pro license to the phone
Answer: D,E
Explanation:
B: Teams Rooms license service plan comparison
The following table shows the services included in each Teams Rooms license.
Note: Microsoft Teams Rooms licenses
Microsoft offers two licenses for Teams Rooms systems that participate in Teams meetings and calls:
Microsoft Teams Rooms Pro delivers enhanced in-room meeting experiences like intelligent audio and video, front row and large galleries, and dual screen support. The Teams Rooms Pro license also provides advanced management features like remote device management, conditional access policies, and detailed device analytics.
Teams Rooms Pro is a great fit for medium and enterprise organizations, as well as smaller organizations with larger room counts or more advanced needs. Teams Rooms Pro licenses can be used to license both certified Teams Rooms systems and Teams Panels.
Microsoft Teams Rooms Basic provides core meeting experiences to organizations that purchase a certified Microsoft Teams Rooms system, at no additional cost. The Teams Rooms Basic license includes scheduling, joining meetings, content sharing, and collaborative white boarding, as well as basic security and management capabilities out-of-the-box.
Incorrect:
Not C:
Microsoft Teams Shared Devices licenses aren ' t supported on and won ' t work with Teams Rooms devices.
Teams Rooms devices should only be assigned Teams Rooms Basic or Teams Rooms Pro licenses.
Not E: Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.
With Microsoft Teams, you get rich online content collaboration in meetings that include audio, video, and content sharing.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-licensing
NEW QUESTION # 148
You have a Teams Phone deployment that contains a branch office.
You need to restrict toll bypass for a user based on the office in which the user is working during an inbound or outbound PSTN call.
What should you use?
- A. a voice routing policy
- B. Local Media Optimization
- C. Location-Based Routing
- D. dial plans
- E. a calling policy
Answer: E
Explanation:
Calling policies in Teams
In Microsoft Teams, calling policies control which calling and call forwarding features are available to users.
Calling policies determine whether a user can make private calls, use call forwarding or simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to call groups, use delegation for inbound and outbound calls, and so on.
You can use the global (Org-wide default) policy that's created automatically or create and assign custom policies.
Calling policies include:
* Prevent toll bypass and send calls through the PSTN
Turning on this setting sends calls through the Public Switched Telephone Network (PSTN) and incur charges rather than sending them through the network and bypassing the tolls. This setting is off by default.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-calling-policy
NEW QUESTION # 149
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You need to implement Local Media Optimization.
In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.
What should you do next?
- A. Assign Session Border Controllers (SBCs) to sites.
- B. Modify the default emergency calling policy
- C. Define a voice route.
- D. Create a trunk translation rule.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization-configure
NEW QUESTION # 150
You have a Microsoft Teams deployment
You need to assign Microsoft Teams Rooms Pro Management portal built-in roles to the following users:
* Admin1: Must be able to view the update management status of all Teams Rooms accounts
* Admin2: Must be able to view reports on the Teams Rooms accounts
The solution must follow the principle of least privilege.
Which role should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 151
You are deploying a Microsoft Teams Rooms on Windows device.
You need to enable Intelligent Speaker for the device.
What should you do?
- A. From Meeting policies, enable Meeting recording.
- B. From Meeting policies, enable Transcription.
- C. From Calling policies, enable Cloud recording for calling.
- D. From Calling policies, enable Transcription.
Answer: B
Explanation:
How to Enable the Microsoft Intelligent Speaker in Your Teams Room
Enable Voice Enrollment and Speaker Recognition
IT admins need to configure the Teams meeting policy using PowerShell to enable speaker recognition and voice enrollment. Follow these steps:
1. Connect to Teams PowerShell:
Connect-MicrosoftTeams
*-> 2. Enable Speaker Recognition for Teams Rooms:
Set-CsTeamsMeetingPolicy -Identity MTRRoomsUS -roomAttributeUserOverride Attribute - AllowTranscription $true
3. Enable Enrollment for Users:
Set-CsTeamsMeetingPolicy -Identity USUsers -EnrollUserOverride Enabled -AllowTranscription
$true
Reference:
https://www.323.tv/2025/06/30/how-to-enable-intelligent-speaker-in-microsoft-teams- room/?srsltid=AfmBOopFSl-c62e5b9QTMa_h5O15yGZLOfN7XD1dxr9_rg65VkC36WuZ
NEW QUESTION # 152
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service.
Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set Replace the caller ID with to Resource account.
- B. Set Override the caller ID policy to On.
- C. From the Microsoft Teams admin center, modify the global (Org-wide default) caller ID policy.
- D. From the Microsoft Teams admin center, configure a new caller ID policy.
- E. Set Calling Party Name to the organization name.
Answer: A,D,E
Explanation:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
NEW QUESTION # 153
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You need to implement the planned changes for the lunchroom device in the Toronto office.
What should you use?
- A. call hold
- B. hot desking
- C. a calling policy
Answer: C
NEW QUESTION # 154
You are deploying Microsoft Teams Phone.
You have offices in the United States, the United Kingdom, Brazil, India, and China.
You will use Direct Routing for all the locations.
You need to create a network topology for roaming bandwidth policies.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Add the Teams client public IP addresses to the Trusted IPs list.
- B. From the Microsoft 365 admin center, assign a usage location.
- C. Create a network site.
- D. Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO).
- E. Set Preferred country or region for media traffic for the Session Border Controller (SBC).
Answer: A,C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology
NEW QUESTION # 155
Hotspot Question
You have a Microsoft Teams Phone deployment.
You have routing rules for unassigned phone numbers as shown in the following exhibit.
You have unassigned numbers of +61370105005 and +61370105010.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 156
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Teams Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 157
You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com.
Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC.
Teams is configured to use dial plans that normalize any four-digit calls to E.164.
You have the following translation rule.
You need to ensure that calls to the legacy PBX pass only a four-digit extension.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Set CsOnlinePSTNGateway
* Set CsOnlinePSTNGateway
Modifies the previously defined Session Border Controller (SBC) Configuration that describes the settings for the peer entity. This cmdlet was introduced with Microsoft Phone System Direct Routing.
Syntax
Set-CsOnlinePSTNGateway
[[-Identity] <string>]
[-BypassMode <string>]
[-Description <string>]
[-Enabled <boolean>]
[-FailoverResponseCodes <string>]
[-FailoverTimeSeconds <int>]
[-ForwardCallHistory <boolean>]
[-ForwardPai <boolean>]
[-GatewayLbrEnabledUserOverride <boolean>]
[-GatewaySiteId <string>]
[-GatewaySiteLbrEnabled <boolean>]
[-InboundPstnNumberTranslationRules <Object>]
[-InboundTeamsNumberTranslationRules <Object>]
[-MaxConcurrentSessions <int>]
[-MediaBypass <boolean>]
[-MediaRelayRoutingLocationOverride <string>]
[-OutboundPstnNumberTranslationRules <Object>]
[-OutboundTeamsNumberTranslationRules <Object>]
[-PidfLoSupported <boolean>]
[-ProxySbc <string>]
[-SendSipOptions <boolean>]
[-SipSignalingPort <int>]
[-WhatIf]
[-Confirm]
[<CommonParameters>]
Box 2: -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction.
Incorrect:
* -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction.
* SET CsHybridPSTNApplience
Use the Set-CsHybridPSTNAppliance cmdlet to modify an existing Skype for Business Cloud Connector Edition appliance's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module.
Syntax:
Set-CsHybridPSTNAppliance
[-MaintenanceMode <Boolean>]
[-MediationServerGruu <String>]
[-Identity] <XdsGlobalRelativeIdentity>
[-Tenant <Guid>]
[-Force]
[-WhatIf]
[-Confirm]
[<CommonParameters>]
* Set CsHybridPSTNSite
Use the Set-CsHybridPSTNSite cmdlet to modify an existing hybrid public switched telephone network (PSTN) site's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module.
Syntax
Set-CsHybridPSTNSite
[-Identity] <XdsGlobalRelativeIdentity>
[-Tenant <Guid>]
[-EdgeFQDN <String>]
[-EnableAutoUpdate <Boolean>]
[-BitsUpdateTimeWindow <Int32>]
[-OsUpdateTimeWindow <Int32>]
[-Force]
[-WhatIf]
[-Confirm]
[<CommonParameters>]
* Set CsOnlinePSTNUsage
Modifies a set of strings that identify the allowed online public switched telephone network (PSTN) usages.
This cmdlet can be used to add usages to the list of online PSTN usages or remove usages from the list.
Syntax:
Set-CsOnlinePstnUsage
[[-Identity] <string>]
[-Usage <Object>]
[-WhatIf]
[-Confirm]
[<CommonParameters>]
Reference:
https://learn.microsoft.com/en-us/powershell/module/skype/set-csonlinepstngateway
NEW QUESTION # 158
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that you have phone numbers that you can assign to the users.
Solution: From the Microsoft Teams admin center, you place a new order for user numbers.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Instead, from the Microsoft Teams admin center, you create a new port order Note: Transfer phone numbers to Microsoft Teams.
Use the porting wizard in the Microsoft Teams admin center to transfer your phone numbers from your current service provider to Teams. After you port your phone numbers to Teams, Microsoft will become your service provider and will bill you for those phone numbers.
Create a port order and transfer your phone numbers to Teams.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone- numbers-to-teams
NEW QUESTION # 159
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?
- A. PowerPoint Live
- B. meeting recording
- C. Whiteboard
- D. meeting reactions
Answer: D
NEW QUESTION # 160
You create a network region named Region 1 in Microsoft Teams You are adding a network site to Region1.
The site has a 1.5-Mb connection. You need to ensure that all users at the site have a good voice experience.
What should you do?
- A. Set Insert Quality of Service (QoS) markers (or real-time media traffic to On
- B. Assign the Region 1 users a meeting policy that has a media bit rate of 1,500 Kbs.
- C. Assign the Region 1 users a meeting policy that has Broadcast production with NDl and SDl hardware disabled.
- D. Create and assign a Teams Network Roaming Policy that has a media bit rate of 500 Kbs.
Answer: D
NEW QUESTION # 161
......
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